One of the unintended consequences of the constant right-sizing and flattening of our organizations is that we now live in a world where managers just don’t have time to do all that’s required of them in their daily jobs, let alone find time for coaching their employees.
Yet coaching is a critical job for any manager who wants to improve her team’s performance. Research shows that training alone can improve performance by 22%, while training accompanied by coaching (that is, collaborative problem solving, feedback, and evaluation) can improve performance by 88%.
So what are time-constrained leaders to do?
In our research at Ferrazzi Greenlight, we’ve found an extraordinarily rich and robust coaching resource sitting around us each and every day — our peers. And the ideal venue for peer-to-peer coaching is already built into our schedules — the staff meeting. You can use staff meetings the way a sports coach uses practice time: to run new plays and build new, better habits. The time devoted to coaching during staff meetings can also propel team members to encourage each other “off the court.”
The staff meeting is one of the only times when all of the “players” are together on the field. It’s also the one time the manager has total control of the agenda and can micro-coach the movements of the team, so that new muscle memories are built under her watchful eye. On a winning sports team, the coach certainly spends time with individual players, but also has group practices where the team runs plays with the coach, who sometimes gives the entire group advice, and sometimes singles out individuals. Coaches then do the same during actual games.
Read full article on Harvard Business Review.